Guarding your charity’s data: a word about firewalls

Most people nowadays will have heard of a firewall, and the majority of those will know that it has something to do with data security. But if asked what it is that a firewall actually does or how it differs from an antivirus, people are generally a lot less sure. This is understandable – as opposed to antivirus software, where the clue is in the name, a firewall is a more ambiguous term. To help you understand exactly what your firewall does and why you need one, I’ll run you through some of the basics about firewalls and advise you…
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Is FluidSurveys right for you? | Tierney Smith, TechSoup Canada

There are many reasons why your charity might want to use a survey. You might want to get donor input, conduct research to inform your mission, or ask for feedback from volunteers or programme participants. At TechSoup Canada, we’ve used FluidSurveys for several years for various purposes. We’ve done post-event surveys, member satisfaction surveys and our worldwide cloud-computing survey for non-profits, to name a few. In this post I’ll share some of our thoughts on this tool and how you can make it work for you.   FluidSurveys – The Basics As you would expect from a survey tool, FluidSurveys…
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Mastering the art of the password

Since the Heartbleed data breach, there have been an army of security and IT professionals telling us to change our passwords and usernames for all of our online accounts. The reason for this is simple – when one website’s security is compromised, it is surprisingly easy to access other accounts from different websites. This is mainly down to a lack of variation in our passwords and usernames. Most of us are guilty of using the same password and username combinations for numerous accounts because it’s easier; using different security information for each account just makes it harder to remember which…
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The Apps Your Charity Should Consider

Apps aren’t just about games. When people used to ask me about apps, new sources and games usually came to my mind. If I thought a bit more about it, I would recall that I did use apps for some business purposes (mainly e-mail and communication). I’d also remember a few apps I’d seen that charities had cleverly used to engage donors and raise money. I had never really thought about them as an inexpensive and efficient way to run a charity, but this is precisely what we’re now doing at Tech Trust.   Let me start at the beginning:…
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Using technology to enhance collaboration

Collaboration is one of those terms that, in the words of Humpty Dumpty, “… means just what I choose it to mean – neither more nor less.” For some organisations, collaboration indicates a close working relationship with a single partner. For others, it signifies a complex network of connections. In order to identify the right technology to meet an organisation’s needs, defining the nature of the collaboration should always be the first step. For me, collaboration tools fall into five key categories: communications, shared documents, shared web presence, databases and the new breed of “pop-up” call centres. Below are the…
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Should my charity invest in tablets?

Many of us view tablets as technology that is generally confined to the home; as ‘nice to have’ devices that complement our smartphones and laptops and we use primarily to browse the internet, for social media, to watch films or to join the latest app craze.  We don’t generally view them as something we need to do our jobs. The case for tablets at work is growing, however, as more people are bringing their own tablets to the office. As they continue to come down in price, it’s worth re-thinking about how useful they can be on the job. Here…
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