Facial Palsy UK is a small charity supporting people with facial paralysis due to any cause. They provide information, treatment and support to those affected by the condition and their relatives.
They were able to access a donation for Shopify software, which they’ve used to raise funds and also engage with their supporters in a novel way. Find out about the challenges they faced, and their experiences setting it up and running it in their small team.
“Huddle is the primary tool that we use to track volunteers. We have over 3,700 volunteers who are managed by 18 full-time employees. One of the best ongoing uses of Huddle for us is tracking and organising the suggestions, ideas and concerns that come in from volunteers” – Michael Hersher, American Red Cross.
This case study runs through the problems faced by the American Red Cross of the Bay Area, the decision-making process they took, and how that decision has helped the charity achieve even more.
The Westhill & District Men’s Shed was the first branch of the Men’s Sheds to be set up in Scotland.
“Everyone had a document they’d copied, saved somewhere and made changes to. Some files might be named ‘latest’ even though they dated from a year before”, says their chairman, Nick Pilbeam.
Check out this case study for the issues they faced and the solution they found.
The Sabre Charitable Trust is a charity working to improve the lives of poor and marginalised children in Ghana.
They focus particularly on improving children’s access to quality, early-years education, which involves building better schools and delivering transformational teacher training among other things.
This case study explains the sorts of things they are doing to make sure that their award-winning Transformational Teacher Training programme has the best impact it possibly can on children and teachers in the Ghana.
The Dumfries and Galloway Family History Society is a charity that promotes the study of family history across three counties in Southwest Scotland. Due to the nature of modern research, having computers available for researchers is essential.
“Having been able to upgrade all our computers means that we’re all singing off the same songsheet, whether we are here or working outside or at home – there are no issues with file conversions, etc.”
“We need up-to-date software to avoid compatibility issues. We have to operate in the real world and we have people charging around with laptops everywhere; we simply must have decent security.”
“This is all core software: there’s nothing sexy about it, and that’s the virtue of the donation scheme. It helps us with our basic operating costs, and these are often the hardest costs to fund. It’s been hugely valuable to us.”