Is FluidSurveys right for you? | Tierney Smith, TechSoup Canada

There are many reasons why your charity might want to use a survey. You might want to get donor input, conduct research to inform your mission, or ask for feedback from volunteers or programme participants. At TechSoup Canada, we’ve used FluidSurveys for several years for various purposes. We’ve done post-event surveys, member satisfaction surveys and our worldwide cloud-computing survey for non-profits, to name a few. In this post I’ll share some of our thoughts on this tool and how you can make it work for you.   FluidSurveys – The Basics As you would expect from a survey tool, FluidSurveys…
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The Apps Your Charity Should Consider

Apps aren’t just about games. When people used to ask me about apps, new sources and games usually came to my mind. If I thought a bit more about it, I would recall that I did use apps for some business purposes (mainly e-mail and communication). I’d also remember a few apps I’d seen that charities had cleverly used to engage donors and raise money. I had never really thought about them as an inexpensive and efficient way to run a charity, but this is precisely what we’re now doing at Tech Trust.   Let me start at the beginning:…
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DIY Installing Office 365 – Are You Ready?

In case you don’t know, Microsoft run a donation programme that helps charities get cheap access to Office 365 software. Most charities can get almost free access to e-mail (Exchange), files (SharePoint & OneDrive) and instant messaging (Lync), all hosted in the cloud. Getting the donation is easy; if you’re based in the UK, all you have to do is download the free trial from Microsoft and then register and sign up for the software on the tt-exchange website. We’ll then check your eligibility on Microsoft’s behalf, and if eligible, you are given a key to access the full software. Unfortunately, moving…
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Using technology to enhance collaboration

Collaboration is one of those terms that, in the words of Humpty Dumpty, “… means just what I choose it to mean – neither more nor less.” For some organisations, collaboration indicates a close working relationship with a single partner. For others, it signifies a complex network of connections. In order to identify the right technology to meet an organisation’s needs, defining the nature of the collaboration should always be the first step. For me, collaboration tools fall into five key categories: communications, shared documents, shared web presence, databases and the new breed of “pop-up” call centres. Below are the…
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The Cloud and You… | Phoenix Software

Whether the ‘Cloud’ is alien, exciting or familiar to you, it’s here to stay and here to help. The Cloud can enable enhanced facilities for storage, development, sharing, communicating and collaborating – as well as simply improving the ways in which you can access and utilise your day-to-day office applications. The Cloud can take many forms. It can be an all-in-one product such as Microsoft’s Office 365 or individual solutions targeted to meet the specific needs of your organisation. These can range from simple hosting of email or file storage through to layered, unified communications and enterprise-level social networking. In…
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Should my charity invest in tablets?

Many of us view tablets as technology that is generally confined to the home; as ‘nice to have’ devices that complement our smartphones and laptops and we use primarily to browse the internet, for social media, to watch films or to join the latest app craze.  We don’t generally view them as something we need to do our jobs. The case for tablets at work is growing, however, as more people are bringing their own tablets to the office. As they continue to come down in price, it’s worth re-thinking about how useful they can be on the job. Here…
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