Why charities should use the cloud

By now you may well be used to hearing about ‘the cloud’ and how important it is for modern business. With so many new technologies and buzz words to go with them, however, it can be difficult to understand exactly which you should allot valuable time and budget to, and why. To put it simply, the cloud refers to an ability to store files and work together with disparate colleagues via the internet. Think of it as a virtual storage or collaboration space. Using the cloud in this way presents a raft of benefits useful not only for big business,…
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Is CRM software really right for your organisation & are you ready for it?

The benefits of customer relationship management technology (CRM) have been well publicised. Whether you are a business or a charity, the software can be a real life saver when it comes to keeping track of customers, clients or donors and the marketing/operational interactions we have with them. That said, it’s not for everyone. Many charities abandon CRM software projects before the implementation is even complete because they don’t realise the time commitment and investment required to get value from a system. So before your charity fills out the form for free or hugely discounted software from organisations like Salesforce or…
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‘The Digital Edge’ – using IT in the third sector

The Digital Edge Digital technology impacts every aspect of the lives of people in the UK. Ever since the introduction of the computer, digital technology has been used to improve the way organisations work. In the second decade of the 21st century however, it’s moved out of the basements of large companies and arrived at centre stage in the lives of ordinary people both at home and at work. Whether they are addicted to Facebook and Twitter, or simply want to know the time of the next bus, digital technology has become so commonplace that in many instances its presence…
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