How a branch of the Red Cross uses Huddle for Collaboration

“Huddle is the primary tool that we use to track volunteers. We have over 3,700 volunteers who are managed by 18 full-time employees. One of the best ongoing uses of Huddle for us is tracking and organising the suggestions, ideas and concerns that come in from volunteers” – Michael Hersher, American Red Cross.

This case study runs through the problems faced by the American Red Cross of the Bay Area, the decision-making process they took, and how that decision has helped the charity achieve even more.