‘Help! My computer is playing up!’

We’ve all been there – you’re working on an important document or grant application and suddenly your computer freezes, forcing you to shut down and enter a state of panic while you find out if you have lost all your hard work. While it’s impossible for me to cover all the causes of system failures and how to prevent them in a single blog, I thought I’d share some general thoughts on how you can minimise the risk of IT outages and a few trouble-shooting tips you can apply to keep the IT support team at bay! Restart, restart, restart….
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The opportunities and security risks of technology

Technology is now firmly embedded in all our lives and it can be used to efficiently transform how you achieve your mission – from PCs and emails in everyday operations to social media at the core of your marketing strategies. Even mobile apps are being developed by charities to engage audiences and raise funds. Help for Heroes’ mobile fundraising game, “Hero Bear” and DePaul UK’s “iHobo” app that raised awareness of homelessness are both good examples of this. Three trends in particular are driving significant changes in the way your charity can use technology to improve your services. With these…
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Charities must ensure best practice to secure payments | RSM2000

In July this year, the online donation portal, CharityGiving, was suspended with an estimated £250,000 of donations missing. This scandal has inevitably raised public concerns about making online donations and using fundraising websites. According to the Charity Commission’s report, however, CharityGiving’s demise wasn’t really about the security of online payments, but rather a lack of back-office processes within the organisation. This lack of best practice is, sadly, a widespread issue across the charity sector and one that must be addressed urgently. It can also affect the reputation of any charity using such a portal, making people think twice about donating…
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Removing spyware, viruses, and other forms of malware

Sometimes, trouble finds you in the form of malware – software designed to damage a computer system and compromise a user’s privacy. For charity workers who use computers all day, system glitches can bring important work to a grinding halt. While performing routine maintenance chores — such as defragmenting hard drives — can help keep your organisation’s machines running smoothly, sometimes trouble finds you in the form of malware, software designed to damage a computer system and compromise a user’s privacy. Malware Malware — a combination of the terms “malicious” and “software” — is a catchall word used to describe threats such…
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